Welcome to Sussex Safeguarding Adults Policy and Procedures

Edition 3 of the Sussex Safeguarding Adults Policy and Procedures includes changes introduced by the revised Care and Support Statutory Guidance published in March 2016 which replaces the Care Act statutory guidance published in November 2014.

The Care Act 2014 is a major step forward in safeguarding adults who are experiencing or are at risk of abuse or neglect, and are unable to protect themselves.

It is the first statutory framework for safeguarding adults and builds on almost five years of engagement, replacing the ‘No Secrets’ guidance published in 2000.

This Policy and Procedures replace the ‘Sussex Multi-Agency Policy & Procedures for Safeguarding Adults at Risk’.  It will be published online and can be downloaded as a PDF. 

The Policy and Procedures are presented in four parts:

  • Part 1: The policy and key principles informing this policy.
  • Part 2: Empowerment, prevention and achieving the adult’s desired outcomes.
  • Part 3: Responding to individual safeguarding concerns.
  • Part 4: Information sharing.

Appendices include roles and responsibilities and new safeguarding duties under the Care Act.

The Care Act 2014 places adult safeguarding on a legal footing.  From April 2015 each local authority must:

  • Make enquiries, or ensure others do so, if it believes an adult is subject to, or at risk of, abuse or neglect. An enquiry should establish whether any action needs to be taken to stop or prevent abuse or neglect, and if so, by whom.
  • Set up a Safeguarding Adults Board (SAB) with core membership from the local authority, the police and the NHS (specifically the local Clinical Commissioning Groups) and the power to include other relevant bodies.
  • Arrange, where appropriate, for an independent advocate to represent and support an adult who is the subject of a safeguarding enquiry or Safeguarding Adult Review (SAR) where the adult has ‘substantial difficulty’ in being involved in the process and where there is no other appropriate adult to help them.
  • Co-operate with each of its relevant partners in order to protect adults experiencing or at risk of abuse or neglect.

It signals a major change in safeguarding practice; a move away from the process-led, tick box culture to a person-centred approach which achieves the outcomes that people want.  Practitioners must take a flexible approach and work with the adult all the way through the enquiry and beyond where necessary.  Practice must focus on what the adult wants and individuals can change their mind on what outcomes they want during the course of the intervention.

The Care Act also recognises the key role of carers in relation to safeguarding.  For example, a carer may witness or report abuse or neglect, experience intentional or unintentional harm from the adult they are trying to support, or may (intentionally or unintentionally) harm or neglect the adult they support.  It is important to view the situation holistically and look at the safety and well-being of both.

The Care Act also recognises that safeguarding individuals requires multi-agency responsibility and partnership work.  This can only be achieved by working together with the police, NHS and other key organisations as well as awareness of the wider public.  Fears of sharing information must not stand in the way of protecting adults at risk of abuse or neglect.  The Act includes new duties for SABs to work more closely together and share information. 

The advances in the ‘Making Safeguarding Personal’ approach go hand-in-hand with the new procedures; empowering people to speak out, with timescales tailored to the individual.

We will still take a proportionate approach but without the levels of response, promoting an emphasis on sensible risk appraisal.

In illustrating the types of abuse the Policy and Procedures also include additional categories of abuse: organisational, modern slavery, and domestic abuse.

These procedures represent new standards for best practice in Sussex and have been endorsed by Brighton & Hove, East Sussex and West Sussex Safeguarding Adults Boards.


How to report suspected abuse of an adult at risk

  • Contact Brighton & Hove City Council Adult Social Care on 01273 295555
  • Contact East Sussex Adult Social Care Direct on 0345 60 80 191
  • Contact West Sussex Adult Services on 01243 642121

Download the Procedures

To download a PDF copy of the procedures, please download SAB-Policy-and-Procedures-Edition-3. Please note, the online version will be updated regularly. These changes may not be reflected in the PDF version. To be notified of updates to the procedures, please register for updates.


Copyright information

The content of the ‘Sussex Safeguarding Adults Policy & Procedures’ is the property of Brighton & Hove, East Sussex and West Sussex Safeguarding Adults Boards.

It can be downloaded, accessed for reference and used to inform and assist colleagues, carers or adults who may be at risk of abuse or neglect.

The content cannot be used in any way for commercial gain or copied by other agencies or organisations without prior written permission of an authorised representative of the Brighton & Hove, East Sussex or West Sussex Safeguarding Adults Board.



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This page is correct as printed on Tuesday 25th of October 2016 11:54:44 AM please refer back to this website ( for updates.